Shipping Policy

Effective date: October 29, 2024

BrandX.com, Inc. (“we”, “us” or “BrandX”) offers standard ground shipping calculated on combined product weight on all orders. Purchase amount is calculated after all coupons and discounts have been applied, and before tax is added. 

Shipping Rates:

Order Weight

Shipping Fees

26 lbs and over

$34.99

 

Shipping Surcharges

An oversized item surcharge of $35 to $55 may apply to heavy or bulky items due to size, weight or special handling requirements. This item surcharge is in addition to shipping rates and is not included in shipping promotions.

Shipping Times

"Business days" mean Monday to Friday, excluding holidays. In some cases, merchandise may actually ship earlier than expected. Order processing begins immediately. Delays may be caused due to a problem processing your payment or may need additional verification. We will notify you via email if we are unable to process your payment.

Shipping Methods

Your order may be shipped from different locations and may arrive separately and on different days. When your items are ready for shipment, we will use the most appropriate delivery method, depending on the weight and shipping destination of your package. We reserve the right to ship all or part of your order by an alternate shipper due to weight and size. You will not incur additional shipping charges under these circumstances. Your shipping charge (if applicable) will be split across the multiple packages when your order is shipped. This may result in multiple charges to your account and shall not affect the total cost of your order. Additionally, if an item is not available, we will cancel it from your order and notify you via email. Items that are not shipped will be refunded back to the original payment method.

Certain items and items subject to a shipping surcharge cannot ship to a P.O. Box address.

Orders over $500 may require signature upon delivery. Please check tracking information on shipping carrier's website for signature requirement details. 

Payment

Your card will be charged as soon as the order is submitted.

Restrictions On Air Shipping

Certain items are considered restricted items by the U.S. Department of Transportation, for example aerosols, pressurized spray cans, alcohol-based products, hairspray, nail polish, nail polish remover, shaving cream, etc. Due to air transport restrictions and regulations, these items are required to be shipped by Standard Ground Shipping only. These items are not eligible for Express Shipping.

Gift Cards

To provide a secure and safe shopping experience, we reserve the right to cancel gift card purchase orders. We will notify you via email if your order is cancelled.

Gift Boxes & Gift Wrap

We currently do not offer gift boxes or gift wrapping.

Shipping Restrictions

Due to current regulations, we cannot ship orders to APO/FPO or to any U.S. Territories (including Puerto Rico and U.S. Virgin Islands). With the exception of certain items or items with shipping surcharge such as furniture, mattress, suitcase, etc., BrandX can ship most items to a P.O. Box. At this time, we cannot accommodate multiple delivery addresses. If you need us to ship to multiple addresses, then create a separate order for each shipping address.

Federal air safety regulations prevent the shipment of hazardous, aerosol and alcohol-based items such as hairspray, nail polish, nail polish remover, shaving cream, items containing a lithium battery, etc. via Express 2-Day air delivery. Due to these restrictions, the U.S. Department of Transportation requires these items to be shipped Economy or Standard Shipping only.

Additionally, certain items may not be eligible for Express Shipping either due to their size or weight. Some examples of such items are rugs, mattress, furniture, etc.

International Shipping

Currently, we ship only to the upper 48 states of the U.S.

* Not available on all items.

** Orders placed by 12:00 p.m. eastern time.